> For the complete documentation index, see [llms.txt](https://docs.personaldiscount.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.personaldiscount.io/personal-discount-for-shopify/troubleshooting/mailchimp-is-not-sending-emails-with-discount-codes.md).

# Mailchimp is not sending emails with discount codes

#### I've set up a campaign with Personal Discount codes in Mailchimp but emails are not being sent to customers.

1\. Make sure that your campaign status in Mailchimp is **Sending**, and not Paused or Draft.

<figure><img src="/files/9l5hGATwWxfLn223nhkX" alt=""><figcaption></figcaption></figure>

2\. Check if the email filter condition for the discount code merge tag is **is not blank**. A common mistake to select the **is** condition and enter "not blank" as value.

<figure><img src="/files/eoKvOk2LT4s96Lga6kzm" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/7HRxKaeIrqB2Teprn8LN" alt=""><figcaption></figcaption></figure>