# Mailchimp is not sending emails with discount codes

#### I've set up a campaign with Personal Discount codes in Mailchimp but emails are not being sent to customers.

1\. Make sure that your campaign status in Mailchimp is **Sending**, and not Paused or Draft.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2FRXC1Z7rEVQSXd8Ic1aRl%2Fmailchimp-campaign-automation-status.png?alt=media&#x26;token=0617333b-65b5-4679-b7cf-8241b39e1bd3" alt=""><figcaption></figcaption></figure>

2\. Check if the email filter condition for the discount code merge tag is **is not blank**. A common mistake to select the **is** condition and enter "not blank" as value.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2F5mScH5yr1qkmYhxswI0l%2Fmailchimp-email-filter-shopify-discount-code-is-not-blank-wrong.png?alt=media&#x26;token=168482e1-c8f5-4160-929a-0384d824aa94" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2FikwYhifCLzWvHCEvk3FI%2Fmailchimp-email-filter-shopify-discount-code-is-not-blank-correct.png?alt=media&#x26;token=31b0f0f7-b7e6-44aa-9cef-5c31d2b055e8" alt=""><figcaption></figcaption></figure>
