Personal Discount
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What is Personal Discount?
Personal Discount for Shopify
How does Personal Discount work?
Frequently Asked Questions
Configure discount
Integrate Personal Discount with your Email Service Provider
Use cases
Troubleshooting
Why my Shopify discount code doesn't work?
My Shopify customer's discount code was applied, but it shouldn't
Customer eligibility is not respected
Some of my subscribers in Klaviyo don't have a discount code generated in Personal Discount
Mailchimp is not sending emails with discount codes
Discount codes are not appearing in the emails sent by Mailchimp
I have received << Test discount code >> instead of real discount code in the Mailchimp test message
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Discount codes are not appearing in the emails sent by Mailchimp

Sometimes Personal Discount codes are not appearing in the emails sent by Mailchimp.

To prevent your emails being sent without a discount code, make sure to add the “Discount Code is not blank” conditionto the automated email in Mailchimp. This way, you can be sure that not-including-code email will never be sent to any customer. Mailchimp will send the email only after a discount code has been generated and assigned to a contact's profile.
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Mailchimp is not sending emails with discount codes
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I have received << Test discount code >> instead of real discount code in the Mailchimp test message
Last modified 1mo ago
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