Personal Discount
HomeShopifyWooCommerce and Magento
  • What is Personal Discount?
  • Personal Discount for Shopify
    • How does Personal Discount work?
    • Frequently Asked Questions
    • Configure discount
    • Integrate Personal Discount with your Email Service Provider
      • Shopify notifications
        • How to send an order confirmation email with a discount code in Shopify?
        • How to include a discount code in Shopify abandoned cart notification
        • How to send a unique discount code to customers who create an account?
        • How to send a discount code only if a specific product has been purchased?
      • Shopify Email
      • Mailchimp
        • How to set up an automated welcome email in Mailchimp
        • How to set up an abandoned cart email in Mailchimp?
        • Send unique coupons from Mailchimp to customers who bought a specific product
        • How to display a discount code as an image in a Mailchimp message
        • Create a link to apply discount automatically
        • Connect to Mailchimp
        • How to create a birthday campaign with a discount code using Mailchimp
      • AWeber
        • Reward new subscribers with a discount code using AWeber
      • ActiveCampaign
        • How to add a unique discount code to welcome emails in ActiveCampaign
        • How to create a recover abandoned carts campaign with a unique discount code via ActiveCampaign?
        • How to encourage customers to buy more from your shop with Personal Discount and ActiveCampaign?
      • Campaigner
        • How to integrate Personal Discount and Campaigner to send welcome emails with a discount code
      • Campaign Monitor
        • How to send automated welcome emails with discount codes using Campaign Monitor
      • ConvertKit
        • How to create a welcome campaign with ConvertKit
        • How to create a follow up on purchases automation with ConvertKit
      • iContact
        • Increase your newsletter audience using the iContact welcome campaign with a discount code
      • Klaviyo
        • Send a discount code for new subscribers using Klaviyo
        • Create an abandoned cart recovery campaign with Klaviyo
        • How to create a post-purchase campaign to increase customers' loyalty using Klaviyo
        • How to create a Happy Birthday campaign using Klaviyo
      • MailerLite
        • How to welcome new subscribers with a discount code using MailerLite
        • How to create a recover abandoned carts campaign with MailerLite
        • How to create Follow up on purchases campaign with MailerLite
      • Omnisend
        • How to create welcome new subscribers automation with Omnisend
        • Recover abandoned carts using Omnisend with Personal Discount
        • How to create Follow up on purchases campaign using Omnisend
      • Ontraport
        • How to send welcome emails with discount codes for new subscribers via Ontraport?
      • OrderlyEmails
      • SendGrid
        • How to send welcome discount with SendGrid?
      • Sendinblue
      • Vitals
        • How to create a pop-up and include a discount code in welcome emails with the Vitals app
    • Use cases
      • Offer a free product to your newsletter subscribers
      • How to create a link to the checkout with a discount code applied in the Shopify store?
    • Troubleshooting
      • Why my Shopify discount code doesn't work?
      • My Shopify customer's discount code was applied, but it shouldn't
      • Customer eligibility is not respected
      • Some of my subscribers in Klaviyo don't have a discount code generated in Personal Discount
      • Mailchimp is not sending emails with discount codes
      • Discount codes are not appearing in the emails sent by Mailchimp
      • I have received << Test discount code >> instead of real discount code in the Mailchimp test message
      • Contact us
  • WooCommerce and Magento
    • Add a Mailchimp pop-up to your WooCommerce store
    • Apply a coupon code via URL in WooCommerce
    • Create a Cart Price Rule in Magento 2.x
    • Create an Access Token in Magento 2.x
    • Send unique coupons to new email subscribers using Mailchimp
    • Send unique coupons for your subscribers birthday
    • Frequently Asked Questions
Powered by GitBook
On this page

Was this helpful?

  1. Personal Discount for Shopify

Frequently Asked Questions

PreviousHow does Personal Discount work?NextConfigure discount

Last updated 2 years ago

Was this helpful?

Will I be notified when I exceed my current plan limit?

Yes, you will get an email notification when you are at 90% of your current plan limit, and then another email when you exceed your current plan limit

Will the app stop generating discount codes when I cross the plan limit and don't upgrade immediately?

In the past, until May 2020, we used to offer subscription plans that stop generating discount codes 3 days after exceeding the limit.

Current plans keep generating discount codes after surpassing the plan limit. You'll be charged for the additional codes at the beginning of next month. The price per additional code depends on your current plan:

  • $0.05 per code on the Starter plan

  • $0.02 per code on the Standard plan

  • $0.01 per code on the Pro plan

You'll also get notified by email in case you reach a threshold when it's more cost-effective to switch to a higher plan.

Does Personal Discount integrate with Shopify Email?

Yes, since Shopify has provided the option to add a custom code snippet in a Shopify Email message template, you can integrate this app with Personal Discount. Shopify Email is on the list of Email Service Providers and you can select it when creating the automation.

Is it possible to apply a discount together with free shipping?

It's currently not possible to stack discount codes to offer both free shipping and discounted products. As a workaround, you can set a for selected countries.

Can the app limit a discount based on the number of items purchased?

Unfortunately, it's not possible to restrict the discount based on the number of items purchased.

Could you update the app to make it possible to combine discount codes or specify additional restrictions?

Personal Discount makes use of the discount validation mechanism provided by Shopify. It's technically not possible for an app to extend the validation rules behind the discount code input field. Only Shopify could add such options.

How can I cancel my subscription?

Please uninstall Personal Discount from your shop. It will cancel both the monthly subscription as well as usage charges.

Why does N/A show up instead of a discount code?

There are few cases when you or your customers may see N/A instead of a discount code:

  • when a discount automation has been already deleted

  • when a discount automation has been paused

  • when you set up a discount to be created after a customer registers an account in your store whereas the app can't find a customer for the given email address

  • when you set up a discount for abandoned carts but the app can't find an abandoned checkout associated with the given email address

  • when you set up a discount to be created after a purchase ("Thank first-time customers" or "Follow-up on purchases" campaign) but the app can't find an order placed by a customer with the provided email address

free shipping rate