QR codes are not applied at Shopify POS checkout

By default, Discounteo QR codes contain the discount code as plain text. Shopify POS requires discount codes to be provided as discount URLs.

If Shopify POS displays the following error when scanning a Discounteo QR code:

Shopify POS error when scanning a QR code with a Discounteo discount code

Change the QR code format:

1. Open the Discounteo automation.

2. Go to the Email section.

3. Next to QR code contains, select Discount link.

Caption: Discounteo QR code settings with a discount link

QR codes generated after this change will contain a discount link that Shopify POS can scan and apply at checkout.

Shopify POS with a discount code from Discounteo applied after scanning a QR code