For the complete documentation index, see llms.txt. This page is also available as Markdown.

How to include a discount code in Shopify abandoned cart notification

Are you worried that your Shopify customers don't complete purchases? You can send them a notification with a discount code to increase the chance for recovering abandoned carts.

Let's start by opening your Shopify admin panel > Apps > Discounteo. Click the Add automation button. Then select Shopify as your Email Service Provider and the Campaign Type: Recover abandoned carts.

Add a Shopify abandoned cart recovery automation with Discounteo.
Add a Shopify abandoned cart recovery automation

Now you can set your automation details. How to configure discount is a nice article on that.

Meanwhile, you can click the highlighted link. It will open in a new browser tab. We will come back to this in a moment.

Navigate to the Shopify abandoned cart notification template, highlighted for clarity.
Navigate to the Shopify abandoned cart notification template

If you set all parameters, save your automation and copy the code snippet to the clipboard.

Copy the Discounteo code snippet, highlighted for clarity.
Copy the Discounteo code snippet

In the next step navigate to Settings > Notifications > Abandoned checkouts and insert your code snippet into your confirmation email template. If you are not sure where to place the code snippet, then the safest place is below the following line:

You can paste it for example here:

Insert the Discounteo code snippet into the Shopify abandoned cart notification template, highlighted for clarity.
Insert the Discounteo code snippet into the abandoned cart notification template

Now save the template changes.

Save the Shopify abandoned cart notification template with the Discounteo code snippet, highlighted for clarity.
Save your Shopify abandoned checkout notification template

Finally, switch out to the Abandoned Checkouts settings that you have opened in a separate browser tab. The most important is to make sure that abandoned checkout emails are enabled for your store. Here you can also set additional options that you can see below.

Enable sending abandoned checkout notifications in Shopify
Enable sending Shopify abandoned checkout notifications

Thanks to this automation, the chances of a customer completing a purchase in your shop will increase significantly.

Abandoned cart notification with a Discounteo discount code
Abandoned cart notification with a Discounteo discount code

Last updated