> For the complete documentation index, see [llms.txt](https://docs.personaldiscount.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.personaldiscount.io/discounteo-for-shopify/integrate-discounteo-with-your-email-service-provider/mailchimp/send-unique-coupons-from-mailchimp-to-customers-who-bought-a-specific-product.md).

# Send unique coupons from Mailchimp to customers who bought a specific product

Establishing a long-term relationship with your customers it’s a must in today’s world. Once the transaction is being made it’s your turn to build the relation.

One of the most common (and one of the most successful!) ways to do so is awarding your customer base with a discount for future shopping. It can help your business with a cross-selling as well - offering a special offer for products related to what’s been bought already.

Learn how to generate unique discounts for a customer who just made a purchase of a specific item from your shop with us!

How does it work?

1. Discounteo generates a discount code after every purchase of a  specific product.
2. Mailchimp sends a follow-up message with a discount code -  only to customers who had purchased a specific (chosen) product from a store

**How to do it?**

Configuring Discounteo

For starters, you will need to configure Discounteo to generate coupons for New Order.

1. Start from visiting your Dashboard and clicking on the **Add automation** button;
2. Connect to your Mailchimp account;
3. Select **New Order** as a trigger to generate discounts;
4. Now, you can set up the discount settings according to your needs.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2F7tIoPdh3Vi8Qwy0KD1Dk%2Fnew-order-automation-personal-discount-with-mailchimp.png?alt=media&amp;token=f5ea743f-6242-452b-b91b-bd776628bd19" alt="Personal Discount settings for an automation targeting customers who purchased a specific product"><figcaption><p>Discounteo settings for an automation targeting customers who purchased a specific product</p></figcaption></figure>

#### Configuring Mailchimp

First of all, to enable e-commerce campaigns on MailChimp, you will need to install [Mailchimp: Email Marketing](https://apps.shopify.com/mailchimp) app.

The next step is creating a Mailchimp campaign - to do so, you will need to visit your Mailchimp dashboard, open the **Automations** section and hit **Build from scratch**. Enter your automation name and click on **Start building**.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2Fh32Am4LTuVOF1uQ1TbCW%2Fmailchimp-add-new-customer-journey.gif?alt=media&amp;token=4ce68338-ad55-4341-b92a-2a11ba9a33d6" alt="How to add a new Mailchimp Customer Journey"><figcaption><p>Add a new Mailchimp Customer Journey</p></figcaption></figure>

Now **Choose A Starting point**. We want a customer to enter the automation when they **Buys a specific product**. Then select this product from the list. &#x20;

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2Fo5zDsU3qQfl5s73NnwI6%2Fmailchimp-choose-a-starting-point-for-customer-buys-specific-product-campaign.gif?alt=media&amp;token=ec26a017-7f37-4409-9085-d7c71b51ab08" alt="How to set a starting point for a Mailchimp automation"><figcaption><p>Set a starting point for a Mailchimp automation</p></figcaption></figure>

The flow trigger is set up, so now **Add a journey point**. Select the **Send email** action from the available options and choose a method how to prepare a message template.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2FCZQp6RRriT6qiqk3PS8G%2Fmailchimp-add-journey-point-to-your-automation.gif?alt=media&amp;token=a4755d6d-6fb7-4715-b495-15b1875589ce" alt="Configure a journey step in a Mailchimp automation"><figcaption><p>Configure a journey step in a Mailchimp automation</p></figcaption></figure>

While fine-tuning the email template, insert Shopify Discount Code merge tag into one of the merge text elements. It can be modified in the same way as other text. **Save & Close** the text element and if your template is ready, hit **Save and Return to Journey**.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2FJam66LNsjKmEtNjHjG6W%2Finsert-discount-code-into-email-template.gif?alt=media&amp;token=c5859af5-a747-4b0d-8ad1-69505fe128f6" alt="Insert a discount code merge tag into a Mailchimp email template"><figcaption><p>Insert the discount code merge tag into a Mailchimp email template</p></figcaption></figure>

When the automation is ready, it's high time to activate it. You can also decide if contacts should repeat Journey by checking a proper box. Hit **Continue** and **Turn On**. Then the Journey will appear on the automations list with the status Active.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2FA9fk7ZsUQqWdC3NZADa0%2Fmailchimp-turn-on-customer-journey-automation.gif?alt=media&amp;token=7367149f-4dcc-4fd4-8dbe-644b6f18cad9" alt="How to activate a Mailchimp automation"><figcaption><p>Activate a Mailchimp automation with a discount code</p></figcaption></figure>

From now on, your customers will receive a follow-up message with a discount code when they buy a specific product.

<figure><img src="https://3731721370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZdVZovthV0SPlgxS6Y%2Fuploads%2F3YVa8sfCuEjN4iy2r40y%2Fmailchimp-email-with-a-discount-code-for-buying-specific-product.png?alt=media&amp;token=376e1089-081f-4679-b4d6-c4745270df9c" alt="Example message with a discount code for a specific product purchase"><figcaption><p>Example message with a discount code for customers who purchased a specific product</p></figcaption></figure>
