> For the complete documentation index, see [llms.txt](https://docs.personaldiscount.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.personaldiscount.io/discounteo-for-shopify/integrate-discounteo-with-your-email-service-provider/klaviyo/how-to-create-a-post-purchase-campaign-to-increase-customers-loyalty-using-klaviyo.md). # How to create a post-purchase campaign to increase customers' loyalty using Klaviyo Do you want to increase your customers' loyalty to your Shopify store? The best solution is to create an email campaign with discount codes for their next purchases. In this guide, we will examine how to do this with Discounteo and Klaviyo. Let's start with creating a new automation with our app. Open your **Shopify dashboard** > **Apps** > **Discounteo**. Then pick **Klaviyo** as your **Email Service Provider,** and the **Campaign type** is **Follow up on purchases**.

Create a post-purchase Discounteo automation with Klaviyo

Next, set details of your automation. Here is a useful guide on [how to configure a discount](/discounteo-for-shopify/configure-discount.md) which describes parameters that you can control. If you have set everything up, save your automation and copy the code snippet to the clipboard.

In the next step, switch over to the **Klaviyo dashboard** > **Flows** > **Create Flow**.

We will build our automation from scratch.

Enter the flow name.

Now we will create our automation structure. Let's start with a trigger. We want to send a message when a customer placed an order, so click **Metric**.

And select **Placed Order** from the dropped-down menu. Then click **Done**. You can also set trigger filters or flow filters to restrict automation to only certain people.

Set the "Placed Order" trigger in your Klaviyo flow — "Place Order" trigger in a Klaviyo flow

Now drag and drop an action that will be taken after placing an order. We want to send an **email**. You can also set a time delay.

Insert a “Send Email” action into your Klaviyo flow — Insert the "Send Email" action into your Klaviyo flow

In the next step, design your message with a discount code.

Here you can set the details of your email like the mail sender or subject and select your message designing way.

Select a way to design the email for your Klaviyo flow — Select a way to design an email for your Klaviyo workflow

You can choose one of the pre-built templates or create your own.

Now drag and drop a text element that will contain a code snippet. You can also use the existing element from your template.

Insert a text element into a Klaviyo email template — Insert a text element into your Klaviyo email template

Edit your text element. Switch out to the **Source** view, paste the **code snippet** from Discounteo and **Save** element changes. If your entire template is ready, **Save Content**.

It's high time for activating your automation. Change the email status from **'Draft'** to **'Live'**. Then **Save & Exit.**

Now your customers will receive a message with a discount code when they place an order.

Klaviyo email with a Discounteo discount code